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After the service is over, many colleagues or customers will ask how to find excellent cleaning staff and how to train employees to provide quality services.

 

In fact, cleaning is a service between people. Basic cleaning skills are important, but to satisfy and impress customers, more skills and quality are needed.

 

First, service personnel must be legally qualified to work. This is one of the most basic yet often overlooked points. Sometimes job applicants fail to provide proof of legal identity even though they perform well during the interview.

 

The identity card is the basic document for Taiwanese people. The background of service personnel who lack legal identity cards deserves careful consideration. Attitude and image are equally important. Service personnel should be willing to take direction from customers and maintain a professional appearance.

 

We pay special attention to the neat appearance of our service staff, including short nails, appropriate clothing, and a neat appearance. This not only shows respect for their own work, but also allows customers to leave a good impression on us.

 

Practical exercises are a key part of the training process. During the interview, we actually assess the candidate's cleaning skills and observe how they interact with customers.

 

These exercises can help us identify potential talents and also allow job seekers to better understand our expectations and requirements.

 

In general, these are some important considerations when selecting cleaning staff, and we hope to provide some reference for our peers or customers who recruit cleaning staff on their own.

© 2023 by Master Group Ltd

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